Services
Practical IT help without the runaround
Choose the service path that best matches the problem. If you are unsure, send the details and I’ll recommend the most suitable next step.
Business IT
Scheduled, non-urgent help with Microsoft 365, email, office Wi-Fi, printers, computers, and new-device setup.
Business IT ServicesHome computers
Diagnosis and repair for slow computers, software problems, unwanted programs, setup, Wi-Fi, printers, and suitable upgrades.
Home Computer ServicesGaming PCs
Performance and stability diagnosis, cooling, compatible upgrades, component installation, and build assistance.
Gaming PC ServicesWays support can be delivered
Remote support
Suitable for many software, email, setup, and configuration problems.
Arranged drop-off
Suitable for diagnostics, repairs, hardware installation, and longer testing.
Prebooked onsite support
Suitable for office Wi-Fi, printers, multi-device problems, and equipment that should remain onsite.
Not sure?
Describe the problem first. I’ll recommend the most appropriate option before a booking is confirmed.
Current service boundaries
Lift IT does not provide phone or tablet repairs, emergency or after-hours support, managed IT contracts, cybersecurity incident response, data recovery, or support for business-critical servers.
Choosing a support mode
Which support mode should I choose?
Remote suits software, email and configuration problems. Arranged drop-off suits diagnostics, repairs and upgrades. On-site suits Wi-Fi, printers and equipment that should stay in place. If you are unsure, describe the problem and I will recommend one.
Do you support home users and businesses?
Yes. Lift IT works with Auckland small businesses, households and gaming PC owners.
Do you repair phones or tablets?
No. Lift IT supports desktop and laptop computers, including gaming PCs.
What areas do you cover?
Based in Henderson, with on-site support generally available within approximately 20 km of Henderson.
How do I request support?
Describe the problem, the device and your suburb through the contact form. Sending an enquiry does not create a confirmed booking.